Policies & Guidelines

The following page contains all policies and guidelines for Laverne Pure, LLC. Please thoroughly read through all policies before you book coaching. By booking coaching you are agreeing to all policies & guidelines. All policies and guidelines will also be reviewed with you during your coaching program on boarading. 

Services Offered

I offer weight loss and skin detoxification programs only. I do not offer single coaching sessions unless you are adding sessions to a program you are already enrolled in. All appointments are virtual. Please note that in order to sign up for coaching you must first have a 1:1 consultation. All client information provided to LaVerne Pure, LLC is legally protected by Virginia HIPPA compliance.

Payment Policy

The total cost of the selected service will be due at the time of booking.  

Appointment Cancelation & No Show Policy 

All appointments must be canceled 24 hours prior to your scheduled appointment. If your appointment is not canceled 24 hours prior to your scheduled appointment time or you no call no show for your appointment a $55 fee will be charged to your card on file. 

A 10 minute grace period will be allotted for each appointment. After 10 minutes your appointment will be canceled, and a no show fee of $55 will be charged to your card on file. Appointments must be rescheduled by you via the “booking” section of this site.

Refund Policy

All retail item refunds will be assessed and fulfilled as soon as possible. Please submit all refund inquires to coaching@laverenepure.com.

All coaching program sales are considered final. Please carefully review your order and our policies before confirming your appointment purchase.

*Refunds may be issued in extreme cases such as personal health emergencies, family emergencies etc. Please note that all refund cases are subject to being denied.  

Health Journal Policy

Your health journal is to be submitted to me via email prior to each appointment. Please submit all updated journal entries 24 hours prior to your scheduled appointment time. This will allow your wellness coach to thoroughly review your journal and make the proper recommendations during your coaching session. The value of submitting your health journal cannot be understated. It is one of the biggest keys to reaching your health goals! 

Email Policy

Please submit all questions, comments, and concerts regarding program satisfaction, weight loss results, or products such as food items or supplements to coaching@lavernepure.com. Please note that email response times can vary from 24-48 hours. I assure you that each of your questions are a top priority and will be answered as soon as possible. Thank you for your patience!